Frequently Asked Questions
Everything you need to know about finding your dream gown.
How do I determine my correct size for a Grace Loves Lace gown?
We recommend referring to our comprehensive Size Guide available on each product page. For a perfect fit, we suggest having your measurements taken by a professional or following our 'How to Measure' video tutorial.
What is the typical delivery timeframe for a made-to-order dress?
Our made-to-order gowns typically require 6 to 12 months for production and delivery. We also offer a selection of 'Ready to Wear' gowns that can be dispatched within 2-3 business days for brides on a shorter timeline.
Do you offer international shipping within the United States?
Yes, we ship across the United States via reliable express couriers. Once your order is dispatched, you will receive a tracking number to monitor your gown's journey to your doorstep.
What is your return policy for bridal gowns?
Due to the delicate nature of our garments, made-to-order gowns are final sale. Ready-to-wear items may be returned within 7 days of delivery, provided they are in original condition, unworn, and with all tags attached.
Can I book a virtual appointment if I cannot visit a showroom?
Absolutely. We offer complimentary virtual styling appointments where our expert stylists can guide you through our collections, discuss fabrications, and help you finalize your measurements from the comfort of your home.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible payment options through Afterpay and Affirm, allowing you to split your purchase into manageable installments.