Returns & Exchanges
At Grace Loves Lace, we want you to feel confident in your purchase; while our made-to-order gowns are final sale, we offer flexible exchange and return options for our ready-to-wear collection and accessories within 30 days of delivery.
Check Eligibility
Ensure your items are in original, unworn condition with all tags and protective packaging intact before initiating your request.
Submit Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange for a different size.
Package and Ship
Print your prepaid shipping label and securely package your items, ensuring the return authorization form is included inside the parcel.
Refund Processing
Once our quality control team receives and inspects your return, your refund or exchange will be processed within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing